Cost Of Quality

May 26, 2008

The Cost of Quality (COQ) is the total cost to produce the product or service (deliverable) of the project based on the quality standards defined for the project.

These costs include the corrective works done to meet the quality standards. Mainly three types of costs are associated with the cost of quality.

1. Prevention Cost
2. Appraisal Cost
3. Failure Cost
   a. Internal Failure cost
   b. External Failure cost

-Posted by Dhana